Les Gets Reservation


Terms and Conditions of Sale
SPECIFIC TERMS & CONDITIONS OF SALE - INDIVIDUAL *Article 1: Preliminary contract information.* The present document represents the information preliminary to the Customer’s commitment. Modifications may however affect the services offered. These modifications will be notified in writing to the Customer before his final commitment. Services offered by LES GETS RESERVATIONS (Les Gets Central Booking Office): The Les Gets Central Booking Office is involved in its capacity as representative of the accommodation owners and sellers. The accommodation contract is signed with the housing owner or seller. It is a service proposed by S.A. SAGETS, the details of which are given in the present document. On another hand, the Central Office also gets involved as a representative, seller or retailer of further services included in fixed rate holiday packages (such as ski lifts, visits, summer services…). *Article 2: Deposit/Reservation fee.* The booking will be firm upon payment of a deposit representing 25% of the total cost of the stay, reservation fee excluded (its amount will appear in the offer forwarded to the Customer by the Central Office). *Article 3: Settlement of the balance.* The Customer will pay to the Central Office the balance due on his stay 30 days before its beginning. Should the Customer not have paid this balance on the date agreed, he will be deemed to have cancelled his stay. Thereafter, the offer is put up for sale again. Any outstanding amount not settled within the deadlines will give rise to penalties for delay due on the day following the date printed on the invoice. The applicable interest rate is, in compliance with the Law dated 15 May 2001, equal to that of the Central European Bank and to it most recent re-financing operation increased by 7 points of percentage. *Article 4: Late registration.* If the Customer registers less than 30 days before the beginning of his/her stay, the total value of the offer is payable at the time of booking. *Article 5: Cancellation terms.* Any cancellation must be notified to the Central Office or to the Customer by recorded letter with proof of delivery. 5-1a: Cancellation terms on the part of a Customer having subscribed the cancellation insurance: If the cancellation is well founded and justified (detailed conditions upon request), any deposit paid by the Customer will be refunded (handling fee and insurance premium deducted). 5-1b : Cancellation terms on the part of a Customer having not subscribed the cancellation insurance: Any customer may decline the cancellation insurance offered by Les Gets Reservations. If such is the case, and in such event, any deposit will not be refunded. In the event of a cancellation, any deposit paid compels the individual responsible for the booking to pay the balance of the stay. 5-1c : Cancellation on the part of the Central Office, the Landlord or third parties offering subsidiary services: Should any of the above cancel the stay before it has begun, the Customer may either: Obtain immediate refund of the amounts paid, without any penalty. He/she will also receive damages at least equal to the penalty he has borne, should the cancellation have been on his part on that date. Settle amicably with the Central Office: Either by accepting free ski-lift packages, Or by accepting a replacement stay. *Article 6 : Stay interruption.* In the event the Customer interrupts his/her stay, there will be no refund by the Central Office or the Landlord (except if the reason for the interruption is covered by the cancellation insurance subscribed by the Customer). *Article 7 : Insurance.* The Customer is responsible for all damages caused by him/her. It is recommended that he/she checks if he/she benefits from a holiday coverage through his personal insurance policies. If not, it is strongly suggested that he takes such a policy. The Central Office attaches to the quote an optional cancellation/repatriation insurance proposal. The Central Office is covered against its professional civil liability. *Article 8 : Accommodation capacity.* The contract is established for a maximum accommodation capacity. Should the number of people in the party exceed the contractual capacity, the contractor may refuse these additional people. The price of the rent remains acquired to the Central Office or the Landlord according to circumstances, but the contract may be deemed to have been breached by the Customer. *Article 9 : Price adjustment.* The tariff is established according to a set number of people. Should this number turn out to be lower than planned in the contract, the price remains unchanged except for any increase due to the fixed overheads of the Central Office. If the number of participants is higher than planned in the contract, the price will be increased to take into account the increase of consequent fixed and variable overheads. If the payment is made in foreign currency, the exchange rate applicable is that in force on the date of payment to the Central Office. *Article 10 : Guarantee deposit / damage deposit* Its object is to cover the consequences of potential degradations assignable to the tenant. The amount of this deposit is mentioned on the booking confirmation. It will, if such is the case, be payable upon arrival to the Landlord or his/her representative. An inventory of fixtures will be drawn upon arrival and departure in order to assess the tenancy, object of the contract. Upon the Customer’s departure, the deposit will be returned after deduction of the work that might be required in the premises, should degradations assignable to the tenant be noticed. In the event of an early departure by the Customer, preventing an inventory of fixtures on the day of his/her departure, and should no degradation be noticed, the deposit is sent to the Customer by the Landlord or his/her representative within a delay not exceeding one week. *Article 11 : Inventory of fixtures.* The tenant is expected to use the rented accommodation with reasonable care. An inventory may be drawn jointly and signed by the tenant and the owner or his/her representative, upon arrival and departure. Failing such inventory or observation made in writing within 24 hours of the occupancy, the premises are deemed to have been in perfect maintenance and cleanliness state. Cleaning of the premises is the responsibility of the Customer during his/her stay and upon departure. *Article 12 : Animals.* The booking option specifies whether the Customer may or not stay with a pet animal. Should this clause not be fulfilled by the Customer, the service provider may interrupt the stay. *Article 13 : Claims.* Any claim linked to the non-fulfilment or faulty execution of the contract provisions must be notified to the Central Office as swiftly as possible, and by recorded letter with proof of delivery. The Central Booking Office represents the Landlord. Consequently, the latter is responsible for the quality of the premises. *Article 14 : Miscellaneous.* In compliance with Article 99 of the By-law dated 15 June 1994, the Customer may transfer the benefits of his contract subject to notifying Les Gets Reservation by recorded letter with proof of delivery at least 7 days before the beginning of the stay. In such event, the lessor remains bound up with the lessee. Legal mentions: Articles 95 to 103 of the By-law dated 15 June 1994 attached. *Article 15 : Dispute.* It is expressly agreed that any dispute will fall under the competence of the Bonneville courts. Les Gets Reservation BP 27, 74260 LES GETS Tel. : +33 (0)4 50 75 80 51 Fax : +33 (0)4 50 75 85 13 E-mail : reservation@lesgets.com Registered head office: SAGETS, Place de la Mairie – 74260 LES GETS - France “Tourism Qualified Establishment by Prefectorial Decree” HA 074 96 0038 Financial guarantee: Banque Marin et Gianola “Qualified Credit Establishment, 2 boulevard du Canal, 74200 THONON les BAINS - France. Civil liability: AXA ASSURANCE, 4 rue des Granges, 74200 THONON les BAINS - France. Risks covered: damage caused to Customers as a consequence of factual or rights mistakes, omissions or negligence in the process of offers, organisation and sale of services defined in Articles 1 and 25 of the Law dated 13 July 1992. Coverage: 14 475.00 Euros.

SPECIFIC TERMS & CONDITIONS OF SALE - INDIVIDUAL

Article 1: Preliminary contract information.
The present document represents the information preliminary to the Customer’s commitment. Modifications may however affect the services offered. These modifications will be notified in writing to the Customer before his final commitment.
Services offered by LES GETS RESERVATIONS (Les Gets Central Booking Office):
The Les Gets Central Booking Office is involved in its capacity as representative of the accommodation owners and sellers. The accommodation contract is signed with the housing owner or seller. It is a service proposed by S.A. SAGETS, the details of which are given in the present document.
On another hand, the Central Office also gets involved as a representative, seller or retailer of further services included in fixed rate holiday packages (such as ski lifts, visits, summer services…).

Article 2: Deposit/Reservation fee.
The booking will be firm upon payment of a deposit representing 25% of the total cost of the stay, reservation fee excluded (its amount will appear in the offer forwarded to the Customer by the Central Office).

Article 3: Settlement of the balance.
The Customer will pay to the Central Office the balance due on his stay 30 days before its beginning.
Should the Customer not have paid this balance on the date agreed, he will be deemed to have cancelled his stay. Thereafter, the offer is put up for sale again. Any outstanding amount not settled within the deadlines will give rise to penalties for delay due on the day following the date printed on the invoice. The applicable interest rate is, in compliance with the Law dated 15 May 2001, equal to that of the Central European Bank and to it most recent re-financing operation increased by 7 points of percentage.

Article 4: Late registration.
If the Customer registers less than 30 days before the beginning of his/her stay, the total value of the offer is payable at the time of booking.

Article 5: Cancellation terms.
Any cancellation must be notified to the Central Office or to the Customer by recorded letter with proof of delivery.
5-1a: Cancellation terms on the part of a Customer having subscribed the cancellation insurance:
If the cancellation is well founded and justified (detailed conditions upon request), any deposit paid by the Customer will be refunded (handling fee and insurance premium deducted).
5-1b : Cancellation terms on the part of a Customer having not subscribed the cancellation insurance:
Any customer may decline the cancellation insurance offered by Les Gets Reservations. If such is the case, and in such event, any deposit will not be refunded. In the event of a cancellation, any deposit paid compels the individual responsible for the booking to pay the balance of the stay. 5-1c : Cancellation on the part of the Central Office, the Landlord or third parties offering subsidiary services:

Should any of the above cancel the stay before it has begun, the Customer may either:

Obtain immediate refund of the amounts paid, without any penalty. He/she will also receive damages at least equal to the penalty he has borne, should the cancellation have been on his part on that date.
Settle amicably with the Central Office:

Either by accepting free ski-lift packages,
Or by accepting a replacement stay.

Article 6 : Stay interruption.
In the event the Customer interrupts his/her stay, there will be no refund by the Central Office or the Landlord (except if the reason for the interruption is covered by the cancellation insurance subscribed by the Customer).

Article 7 : Insurance.
The Customer is responsible for all damages caused by him/her. It is recommended that he/she checks if he/she benefits from a holiday coverage through his personal insurance policies. If not, it is strongly suggested that he takes such a policy. The Central Office attaches to the quote an optional cancellation/repatriation insurance proposal.
The Central Office is covered against its professional civil liability.

Article 8 : Accommodation capacity.
The contract is established for a maximum accommodation capacity. Should the number of people in the party exceed the contractual capacity, the contractor may refuse these additional people. The price of the rent remains acquired to the Central Office or the Landlord according to circumstances, but the contract may be deemed to have been breached by the Customer.

Article 9 : Price adjustment.
The tariff is established according to a set number of people. Should this number turn out to be lower than planned in the contract, the price remains unchanged except for any increase due to the fixed overheads of the Central Office. If the number of participants is higher than planned in the contract, the price will be increased to take into account the increase of consequent fixed and variable overheads. If the payment is made in foreign currency, the exchange rate applicable is that in force on the date of payment to the Central Office.

Article 10 : Guarantee deposit / damage deposit
Its object is to cover the consequences of potential degradations assignable to the tenant. The amount of this deposit is mentioned on the booking confirmation. It will, if such is the case, be payable upon arrival to the Landlord or his/her representative. An inventory of fixtures will be drawn upon arrival and departure in order to assess the tenancy, object of the contract. Upon the Customer’s departure, the deposit will be returned after deduction of the work that might be required in the premises, should degradations assignable to the tenant be noticed. In the event of an early departure by the Customer, preventing an inventory of fixtures on the day of his/her departure, and should no degradation be noticed, the deposit is sent to the Customer by the Landlord or his/her representative within a delay not exceeding one week.

Article 11 : Inventory of fixtures.
The tenant is expected to use the rented accommodation with reasonable care. An inventory may be drawn jointly and signed by the tenant and the owner or his/her representative, upon arrival and departure. Failing such inventory or observation made in writing within 24 hours of the occupancy, the premises are deemed to have been in perfect maintenance and cleanliness state. Cleaning of the premises is the responsibility of the Customer during his/her stay and upon departure.

Article 12 : Animals.
The booking option specifies whether the Customer may or not stay with a pet animal. Should this clause not be fulfilled by the Customer, the service provider may interrupt the stay.

Article 13 : Claims.
Any claim linked to the non-fulfilment or faulty execution of the contract provisions must be notified to the Central Office as swiftly as possible, and by recorded letter with proof of delivery. The Central Booking Office represents the Landlord. Consequently, the latter is responsible for the quality of the premises.

Article 14 : Miscellaneous.
In compliance with Article 99 of the By-law dated 15 June 1994, the Customer may transfer the benefits of his contract subject to notifying Les Gets Reservation by recorded letter with proof of delivery at least 7 days before the beginning of the stay. In such event, the lessor remains bound up with the lessee.

Legal mentions: Articles 95 to 103 of the By-law dated 15 June 1994 attached.

Article 15 : Dispute.
It is expressly agreed that any dispute will fall under the competence of the Bonneville courts.

Les Gets Reservation
BP 27, 74260 LES GETS
Tel. : +33 (0)4 50 75 80 51
Fax : +33 (0)4 50 75 85 13
E-mail : reservation@lesgets.com
Registered head office:

SAGETS, Place de la Mairie – 74260 LES GETS - France
“Tourism Qualified Establishment by Prefectorial Decree”
HA 074 96 0038

Financial guarantee: Banque Marin et Gianola “Qualified Credit Establishment, 2 boulevard du Canal, 74200 THONON les BAINS - France.

Civil liability: AXA ASSURANCE, 4 rue des Granges, 74200 THONON les BAINS - France.

Risks covered: damage caused to Customers as a consequence of factual or rights mistakes, omissions or negligence in the process of offers, organisation and sale of services defined in Articles 1 and 25 of the Law dated 13 July 1992.

Coverage: 14 475.00 Euros.